FAQs

  • Where do your products come from?

    All our pieces are carefully sourced from makers and workshops across China. Some draw on traditional techniques, such as embroidery or jade carving, while others reinterpret classical motifs into contemporary design objects. Each item is selected not only for its aesthetic value, but also for its ability to spark dialogue between past and present.

  • Where do you currently ship to?

    At the moment, we ship within Europe only. Every package is hand-wrapped in Paris before being sent to you. We are working toward expanding our delivery options, and will share updates through our website and social media channels. If you are based outside Europe and would love to receive our products, please contact us at support@leileistone.com— we’ll be happy to explore possible solutions together.

  • Why does my product look slightly different from the photos?

    Our product photos are taken in natural light to reflect their true character. Depending on your screen settings and lighting, some color variation may occur. In addition, because a number of our items involve hand-finishing or traditional techniques, small irregularities may appear. For textiles, slight shedding or natural irregularities are normal and should be seen as part of the piece’s character.

  • Are these designs original to Leileistone?

    Leileistone is a curated platform rather than a single-designer brand. Our team handpicks objects that reflect both timeless craftsmanship and modern creativity. While we are not the sole designers of these pieces, we take great care to ensure authenticity, quality, and a thoughtful connection between the object and the story it tells.

  • Do you accept returns or exchanges?

    Yes, we accept returns within 14 days of delivery if the item is unused and in original condition. Please note that because many of our items are textiles, minor imperfections such as slight shedding or small irregularities are not considered defects. These are part of the natural process of craft. For more details, see our Return & Exchange Policy.

  • Can I wear or use these products without worrying about cultural appropriation?

    Yes. Our vision is to invite everyone into a shared aesthetic journey. The objects we select are created to be lived with—across homes, styles, and cultures. They carry beauty and design potential that resonates universally, while still honoring the traditions behind them. We see them as bridges, not boundaries.